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Important

Our staff will not be available on 26 May 2025 until 27 May 2025 because of a UK public holiday. Applications will not be processed during this time. Phone lines and live chat will be closed from 5pm on 23 May until 9am on 27 May (UK time).

Getting advice for early years qualifications from within the UK

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Documents you will need

To get advice on your early years qualification, email [email protected] and attach:

  • your final certificate
  • official transcript(s) from your course
  • a letter from your institution confirming the date you registered onto your course (if this is not already on your transcripts)
  • evidence of name changes, if your current name is different from the one on your qualifications (for example, a marriage certificate or change of name deed (opens in a new tab))

How to send your documents

Attach clear colour photographs of your documents in JPEG, PDF or bitmap format in your email.

Make sure all 4 corners of each document are visible and placed on a flat surface. We may ask for more photographs if the documents do not meet our requirements.