Skip to main content

Important

Our staff will not be available from 5pm (UK time) 22 August until 9am (UK time) 26 August 2025 because of a UK public holiday. Applications will not be processed during this time. Our phone lines and live chat services will also be closed. We apologise for any inconvenience.

Getting advice for early years qualifications from within the UK

Skip contents

Documents you will need

To get advice on your early years qualification, email [email protected] and attach:

  • your final certificate
  • official transcript(s) from your course
  • a letter from your institution confirming the date you registered onto your course (if this is not already on your transcripts)
  • evidence of name changes, if your current name is different from the one on your qualifications (for example, a marriage certificate or change of name deed (opens in a new tab))

How to send your documents

Attach clear colour photographs of your documents in JPEG, PDF or bitmap format in your email.

Make sure all 4 corners of each document are visible and placed on a flat surface. We may ask for more photographs if the documents do not meet our requirements.