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Important

Our staff will not be available on 5 May 2025 until 6 May 2025 because of a UK public holiday. Applications will not be processed during this time. Our phone lines and live chat will be closed from 5pm on 2 May and will open again at 9am on 6 May (UK times)

Terms and Conditions

Whether you are an individual user or an organisation, it is essential to understand the terms and conditions that govern your use of our services.

These terms are designed to ensure a safe, fair, and transparent experience for all parties involved.

By familiarising yourself with these conditions, you can make the most of our offerings while being aware of your rights and responsibilities.

The Word documents on this page will open and automatically download onto your device.