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Important

Due to the festive period, our phone lines and live chat will be closed from 5pm (UK time) on 23 December 2025, reopening at 9am (UK time) on 2 January 2026.

Terms and Conditions

Whether you are an individual user or an organisation, it is essential to understand the terms and conditions that govern your use of our services.

These terms are designed to ensure a safe, fair, and transparent experience for all parties involved.

By familiarising yourself with these conditions, you can make the most of our offerings while being aware of your rights and responsibilities.

The Word documents on this page will open and automatically download onto your device.

Business terms and conditions

PDF, 377 KB, 40 pages